Privacy Policy
1. Introduction
FADHL CLOTHING LTD is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.fadhl.co.uk ("the Site"). This policy applies to all sales conducted online and deliveries both within the UK and internationally.
2. Personal Information We Collect
We collect two types of personal information:
a) Device Information:
When you visit the Site, we automatically collect certain information about your device, including:
Web browser, IP address, time zone, and some cookies installed on your device.
Information about how you interact with the Site, including web pages viewed, referring websites or search terms, and product interactions.
We collect Device Information using the following technologies:
Cookies: Data files placed on your device that may include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log Files: Track actions occurring on the Site and collect IP address, browser type, ISP, and time/date stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about browsing patterns.
b) Order Information:
When you make or attempt to make a purchase through the Site, we collect:
Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
3. How We Use Your Personal Information
We use your information to:
Process and fulfil orders (including payment processing, shipping, and order confirmations).
Communicate with you regarding your order or any issues.
Screen orders for potential risk or fraud (using IP address and other information).
Optimise and improve the Site through analytics of customer interactions.
Provide targeted marketing and advertising, in line with the preferences you have shared with us.
4. Marketing Communications
We may use your personal information to send marketing communications about our products, offers, and news.
Consent: We will only send marketing emails or texts if you have opted in. You can opt-in at checkout or on our website.
Opt-Out: You can unsubscribe from marketing emails by following the link in our emails or contacting us at fadhlthobes@gmail.com.
Third-Party Marketing: We do not share your personal data with third parties for their marketing purposes without your consent.
5. Sharing Your Personal Information
We may share your personal information with third parties to help us use your data as described above:
Squarespace: Our website is hosted on Squarespace, which helps power the Site and process your data securely. Learn more about Squarespace’s privacy practices here.
Google Analytics: We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your personal data here. You can opt out of Google Analytics here.
Klarna: We use Klarna for payment processing, including credit promotion. Klarna uses cookies to recognise devices and provide personalised advertising. For more details on how Klarna processes your personal data, visit Klarna’s Privacy Policy.
Targeted Advertising: We may use your data for targeted advertising. Learn more about how targeted ads work here. You can opt out of targeted advertising through the Digital Advertising Alliance's opt-out portal.
We may also share your data to comply with laws and regulations or respond to legal requests.
6. Klarna
Klarna Bank AB (publ) (“Klarna”) uses cookies to recognise your device and provide personalised advertising and analytics for Klarna products.
Persistent Cookies: These cookies store a unique user ID to recognise your device for up to 540 days, enabling personalised marketing and behaviour analysis.
Consent: You must consent to these cookies, and you can manage cookie settings through your browser or device preferences.
For more information, visit www.klarna.com or contact Klarna at dataskydd@klarna.se.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of the UK, including the US and Canada. We will ensure that these data transfers comply with applicable laws, including the UK GDPR.
8. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
Access your personal data.
Rectify inaccurate data.
Request deletion of your personal data.
Object to the processing of your data.
Request data portability.
Withdraw your consent for marketing at any time.
If you are a European resident, please note that your information will be transferred outside of Europe for order fulfilment and data processing. You can exercise your rights by contacting us at admin@fadhl.co.uk
9. Data Retention
We retain your personal data for as long as necessary to fulfil your orders and meet our legal obligations. Typically, we retain order information for 6 years for tax and accounting purposes unless you request its deletion.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyse traffic. You can manage or disable cookies in your browser settings. For more details, please refer to our Cookie Policy.
11. Do Not Track
Please note that we do not alter our data collection and use practices in response to Do Not Track signals from your browser.
12. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.
13. Changes to This Privacy Policy
We may update this policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to exercise your rights, please contact us at:
Email: admin@fadhl.co.uk